FAQ

General

What is Verse?

Verse is an audio messaging and social platform focusing on moving away from transactional messaging toward a more humanised connection. Share 30 second voice clips privately to friends or your friends feed.


Who is it for?

Verse allows anyone over the age of 13 to use the platform.


How is it different from other platforms?

Verse analyses, transcribes and translates voice messages into text by using our machine learning engine. The speed in which Verse converts your voice to text is not only convenient but also has over 40 different languages for conversion.


How old is Verse?

Verse launched in September 2018, but research and development began in 2017.


Is it available on my device?

Currently Verse is only available on Android and iOS. Our intention is to launch a web based platform soon.


Where is Verse based?

Verse is a San Francisco based company. However our team resides and operates across several regions around the world including Australia, Latin America, India and South Korea.


Do you process takedown requests?

If asking your contact to remove a post that is uncomfortable to you, then you can do one of the following: - 1.) Long press the post that is uncomfortable to and prompt will ask if you would like to move the content to spam.

2.) You can block the user or send us an email at admin@verse-networks with your Verse ID (phone number) and subject - CONTENT REVIEW. While we can't read a direct message, we can review newfeeds and then encourage the publisher to remove or modify anything questionable.  We can also block content that we deem inappropriate on the newsfeed.


Verse Basics

Who can I message?

You are able to message anyone you are following on Verse from your contact list.


Who can listen and view my posts in the feed?

Anyone who is following you from your contact list is able to listen to your public posts in the feed.


Who has Verse?

You are able to see who has downloaded verse via the Contacts section in the menu.  You then have the ability to follow, block or invite anyone within your address book.


Inviting friends

You are able to invite friends who haven't downloaded the app in the Contacts section in the menu.


How long can I record for?

Recordings to both the feed and messages are 30 seconds long.


Can I attach an image?

Users are able to attach an image from their camera roll to a message or a post to the feed.


How do I change my profile name?

You can change your profile name and profile settings via the Profile section in the menu. Simply tap on the section you would like to change and it is easily edited there.


What do I do if my username is taken?

As your phone number is your identifier, your nickname is used for future searching and shortening.


Your Account

Logging out

You are able to log out of your account by selecting the Logout option in the menu.


Delete Verse account

To delete your Verse account simply delete the app. We will suspend your account after 60 days of no use.


My phone was stolen. What do I do?

If you change your number, you will be required to signup again. Since your past content is tied to your previous phone number (shared between you and your contacts), your past content will not be available to this new number.  We currently do not support an offline version.  Everything stays in the cloud for privacy and security.